This week’s piece comes to us from a Starbucks worker and member of the IWW. She describes what happened when an incompetent bosses crossed the line, and the workers came together to assert themselves. The author describes the tactic of working-to-rule, or following all of managements often incoherent rules that inevitably slows work to a crawl without disobeying any directives. Key to this experience was not only the grievances or tactics which are worth discussing in their own right, but also the perception of power and inspiration that the workers expressed. This is a common theme in worker organizing and often passed over when it remains at the center of the hearts and minds of people standing up against perceived injustices.